I need help

Do you need professional advice or support from a volunteer companion? You can submit your request here. Simply Help will get in touch with you. We would like to point out that we cannot guarantee to find a volunteer companion or living space for you.

Family Mentor

Family mentors are people who are interested in supporting and accompanying you and your family in everyday life for as long as you wish. Sometimes everything grows on you and you don't know where to start. Maybe you need guidance in organizing your mail and paperwork, tips on job application letters, or just once a trusted person to watch your kids for a bit to give you space to take care of your business. Sometimes it's just good to catch up and have someone to talk to.

Simply Help will check your offer, look for a suitable family sponsor for you and then contact you.

Your personal data will not be passed on to third parties and can only be viewed by Simply Help employees. HERE is the link to the request.

Authorities pilot

Authority pilots are fellow citizens who support you in planning, organizing and dealing with authority matters, guide you and enable you to become more independent. Authority pilots* are experienced in the official language and in dealing with institutional procedures. If you need assistance in this area, you can submit your request HERE.

Simply Help will review your request and identify a volunteer who may be a good fit for you. We will then get in touch with you.

Social Counseling

You find yourself in a socially difficult, if not existentially threatening situation. Everything has gone over your head, everything is somehow connected to the other. You can't get ahead on your own and are looking for someone who knows about social law and is willing to work with you to regain an overview. Would you like to regain, step by step, the self-empowerment to be able to manage your everyday life independently? Then make an appointment with Simply Help. In an initial consultation, we will find out together how we can help you.

Click here to request an appointment.


Do you need a translator for a doctor's appointment, a meeting with the authorities or an apartment inspection? You can submit your request here. Please note that we need your request at least 10 days before your appointment in order to find a suitable person for you.